Policies and Procedures
Our Team: Our Team Pillars
Our foundation is built on more than just movement — it’s built on purpose. Every decision we make, every ride we power, and every partnership we form is guided by a clear set of pillars and values that define who we are. These principles aren't just words on paper; they are the standards that shape our culture, steer our innovation, and ensure we remain a trusted and forward-thinking companion to everyone who rides, drives, or builds with us.
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Payment schedule
Monochrome operates on a fortnightly salary payment cycle, ensuring employees are compensated every other Friday throughout the year. Below is the official salary disbursement schedule covering the period from April 2025 to March 2026. Salaries will be processed and paid on the listed Fridays, aligning with our commitment to timely and consistent payroll delivery. Please refer to these dates for your financial planning.
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Disciplinary Procedure
This procedure is designed to ensure that all employees are treated fairly and consistently when conduct or performance falls below expected standards. The goal is to encourage improvement and provide support wherever possible.
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Monochrome Staff Sickness Procedure
Monochrome has a clear sickness absence procedure designed to set expectations, support genuine illness, and minimize disruption. This policy outlines how employees should report their sickness and the rules for sick leave. Core elements include prompt notification of illness, providing medical proof for paid sick days, a limit on sick days per year, and a follow-up process if that limit is exceeded. The intent is to ensure fairness and productivity while supporting staff health.
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Holiday pay explained
Monochrome has a clear sickness absence procedure designed to set expectations, support genuine illness, and minimize disruption. This policy outlines how employees should report their sickness and the rules for sick leave. Core elements include prompt notification of illness, providing medical proof for paid sick days, a limit on sick days per year, and a follow-up process if that limit is exceeded. The intent is to ensure fairness and productivity while supporting staff health.
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Monochrome Ex-Convict Employment Policy
Monochrome believes in offering opportunities for reintegration into society through meaningful employment. This policy outlines our approach to hiring individuals with prior criminal convictions in a way that is fair, transparent, and prioritizes safety for our riders, drivers, and staff.
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Categories of breaches
Here's a list of subheadings categorizing common workplace breaches that can lead to counselling, written warnings, or further disciplinary action. Each category can include both minor and more serious infractions, depending on the context and frequency.
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Workplace Breaches That May Lead to Immediate Dismissal
Below is a list of serious workplace breaches that are typically classified as gross misconduct these actions can lead to immediate dismissal without the need for prior warnings or going through the standard disciplinary stages (counselling, written warnings, etc.)
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Our Confidentiality agreement
At Monochrome, we are committed to maintaining the highest standards of confidentiality and data protection. This policy outlines the responsibilities of all employees who access sensitive information, including user and driver data, internal financial records, and company operations. It strictly prohibits the unauthorized use, sharing, copying, or storage of personal or company data on personal devices. Any breach of this policy constitutes a serious violation of our operating procedures and may result in disciplinary action, including dismissal and legal consequences. All staff are required to read, understand, and adhere to this policy, and to process personal data solely through company-authorized platforms in accordance with applicable privacy laws.
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Article directories
This is your central hub for all things Monochrome. Here, you’ll find a curated list of our latest articles, insights, and internal resources — all in one place. Whether you're a new team member looking to understand our core values, a brand partner interested in our community initiatives, or simply curious about how we operate, this directory makes it easy to navigate through our growing library of content. Each link below takes you directly to a dedicated article, helping you stay aligned, informed, and inspired as we continue to build the future of transport — together.
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