Our Policies & Procedures
Monochrome’s 2025–2026 Payment Schedule
Understanding Our Pay Dates
Monochrome operates on a fortnightly payment cycle, ensuring staff are compensated every other Friday throughout the year. Below is the official disbursement schedule covering the period from April 2025 to April 2026. Payments will be processed and paid on the listed Fridays, aligning with our commitment to timely and consistent payroll delivery. Please refer to these dates for your financial planning.
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Sickness, absence and holiday leave procedure
Understanding Our Sickness, absence and leave
At Monochrome, we believe in fostering a healthy and supportive work environment while ensuring smooth day-to-day operations. To maintain transparency and fairness, all team members are expected to follow the procedures outlined below for sickness, absences, and holiday requests.
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Our Confidentiality policy
Understanding Our Confidentiality policy
At Monochrome, we are committed to maintaining the highest standards of confidentiality and data protection. This policy outlines the responsibilities of all personnel who access sensitive information, including user and driver data, internal financial records, and company operations. It strictly prohibits the unauthorized use, sharing, copying, or storage of personal or company data on personal devices. Any breach of this policy constitutes a serious violation of our operating procedures and may result in disciplinary action, including dismissal and legal consequences. All staff are required to read, understand, and adhere to this policy, and to process personal data solely through company-authorized platforms in accordance with applicable privacy laws.
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Disciplinary Procedure Policy
Understanding Our Disciplinary Procedure
This procedure is designed to ensure that all personnel are treated fairly and consistently when conduct or performance falls below expected standards. The goal is to encourage improvement and provide support wherever possible.
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Conduct and Policy Breaches
Understanding What May Trigger Disciplinary Action
To maintain a productive, respectful, and compliant workplace, all workers are expected to adhere to company policies, procedures, and behavioural standards. Breaches of these expectations—whether minor or serious—may result in counselling, written warnings, or further disciplinary action.
Common breaches include issues related to conduct, timekeeping, performance, misuse of company property, data handling, policy non-compliance, and inappropriate behaviour. By understanding these categories, employees can better align with workplace expectations and avoid actions that could impact their role or reputation.
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Major Breaches for Immediate Dismissal
Workplace Breaches That May Lead to Immediate Dismissal
These offences are considered serious enough to break the trust between an employer, justifying summary dismissal following a fair disciplinary hearing.
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Ex-convict recruitment policy
Understanding Our Ex-convict recruitment policy
This policy outlines our approach to hiring individuals with prior criminal convictions in a way that is fair, transparent, and prioritizes safety for our riders, drivers, and staff.
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