Confidentiality Policy

Understanding Our Confidentiality Policy

At Monochrome, we are committed to maintaining the highest standards of confidentiality and data protection. This policy outlines the responsibilities of all team members who access sensitive information, including user and driver data, internal financial records, and company operations. It strictly prohibits the unauthorized use, sharing, copying, or storage of personal or company data on personal devices. Any breach of this policy constitutes a serious violation of our operating procedures and may result in disciplinary action, including dismissal and legal consequences. All staff are required to read, understand, and adhere to this policy, and to process personal data solely through company-authorized platforms in accordance with applicable privacy laws.


MONOCHROME CONFIDENTIALITY POLICY

This Confidentiality Agreement (“Agreement”) is made and entered into by and between:

Monochrome Convoy Ltd (“Monochrome”), a company registered in the United Kingdom,

1. Purpose of Agreement

This Agreement outlines the Employee’s obligation to maintain the confidentiality, integrity, and security of sensitive information accessed while working with Monochrome.


2. Scope of Confidential Information

The team member will have access to confidential and personal information, which includes but is not limited to:

  • User Data: Full names, phone numbers, email addresses, pickup and drop-off locations, ride histories, and in-app interactions.

  • Driver Data: Profile images, identity documents (e.g., passports, driver’s licenses), vehicle information, earnings data, and bank details.

  • Company Information: Internal policies, business strategies, user statistics, operational procedures, and any other non-public company data.

  • Contract Details: The team members own salary, compensation, bonuses, and internal performance evaluations.


3. Confidentiality Obligations

The team member agrees to:

  • Treat all information described above as strictly confidential.

  • Only access or use confidential information as necessary for work-related duties and exclusively on company-authorized software or systems unless authorised to do so.

  • Never disclose, share, or discuss confidential information with any third party, including family or friends.

  • Not save, extract, copy, or transfer any confidential information to personal devices (e.g., mobile phones, laptops, hard drives, cloud storage) or unauthorized platforms.

  • Not print or photograph sensitive information unless explicitly authorized in writing by Monochrome.

  • Immediately report any suspected or actual data breach, loss, or unauthorized disclosure.


4. Use of Company Software Only

The team member must only process or handle personal information of customers, drivers, or staff using official Monochrome platforms and software. Any processing or interaction with sensitive data outside of approved systems is strictly prohibited unless authorised to do so.


5. Review of Privacy Policy

The Employee acknowledges they have read, understood, and agreed to Monochrome’s Privacy Policy and agrees to act in accordance with all data protection obligations outlined therein.


6. Breach of Agreement

Any breach of this Agreement, including the unauthorized disclosure, extraction, or misuse of confidential information, will constitute a serious violation of Monochrome’s internal operating procedures and will result in:

  • Disciplinary action, up to and including immediate dismissal.

  • Loss of entitlements, including bonuses or other compensation.

  • Legal consequences, including potential civil or criminal liability and the obligation to compensate Monochrome for any damages or losses incurred.


7. Return of Materials

Upon termination of employment (whether voluntary or involuntary), the Employee agrees to return all materials, devices, documents, and digital access related to Monochrome without retaining any copies.


#MoveWithMonochrome

Contact us via email

We're here to help! If you have any questions, need assistance, or want to share feedback, feel free to reach out to us via email. Our team is available and ready to assist you with anything you need. Simply drop us a message, and we’ll get back to you promptly!

info@monochromeapp.com

Need to get in touch?

Chat support

Need quick assistance? Chat with us now for instant support directly to one of our representatives

Chat with us here

Email support

Write to us via email, we'll be sure to get back to you promptly

info@monochromeapp.com

info@monochromeapp.com

Goran Babarogic Product UX Designer