Conduct and Policy Breaches
Understanding What May Trigger Disciplinary Action
To maintain a productive, respectful, and compliant workplace, all workers are expected to adhere to company policies, procedures, and behavioural standards. Breaches of these expectations—whether minor or serious—may result in counselling, written warnings, or further disciplinary action.
Common breaches include issues related to conduct, timekeeping, performance, misuse of company property, data handling, policy non-compliance, and inappropriate behaviour. By understanding these categories, team members can better align with workplace expectations and avoid actions that could impact their role or reputation.
🔸 1. Conduct and Behaviour
Inappropriate or unprofessional behaviour
Disrespectful treatment of colleagues, clients, or management
Misuse of language or tone in the workplace
Aggressive or confrontational behaviour
Workplace gossip or spreading false information
🔸 2. Timekeeping and Attendance
Poor timekeeping / repeated lateness
Unauthorised absences or extended breaks
Failure to follow absence reporting procedures
Excessive, unacceptably high levels or unexplained sick days
Leaving work without permission
🔸 3. Performance and Work Standards
Failure to meet reasonable performance targets
Consistently low productivity
Repeated mistakes or negligence
Failure to follow job instructions
Lack of attention to detail or quality
🔸 4. Compliance and Policy Breaches
Minor breach of company operating procedures
Failure to follow health & safety guidelines
Breach of confidentiality or data protection policies
Not adhering to dress code or appearance standards
Misuse of company systems or software
🔸 5. Technology and Device Misuse
Using work devices for excessive personal use
Accessing inappropriate websites or content
Sharing login credentials
Downloading unauthorised software
Failure to follow IT security protocols
🔸 6. Company Data and Information Handling
Mishandling or unauthorised sharing of sensitive data
Failure to follow GDPR or other compliance laws
Loss or misplacement of confidential documents
Poor record-keeping or failure to update systems
Sharing business information on social media
🔸 7. Misuse of Company Property or Resources
Damage to company property (accidental or due to carelessness)
Misuse of company vehicles, tools, or credit cards
Wasting office supplies or resources
Unauthorized use of company facilities
🔸 8. Dishonesty and Integrity
Providing false or misleading information
Falsifying timesheets or records
Claiming unworked hours or fake expenses
Covering for a colleague’s misconduct
Awareness of misconduct and not reporting
🔸 9. Client/Customer Service Issues
Failure to follow service protocols
Rudeness or unprofessionalism toward clients
Ignoring client communication or requests
Breach of client confidentiality
🔸 10. Teamwork and Cooperation
Refusal to collaborate with team members
Undermining colleagues or creating a hostile environment
Withholding information that affects team performance
Disregarding team objectives or priorities
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