We want everyone to have a safe, smooth, and satisfying experience with Monochrome. By following these guidelines, you’ll keep the roads safe and help us to provide a comfortable service for other users.

Ensure that you always:

• Drive safely and responsibly;

• Follow the traffic and parking rules;

• Use Monochrome vehicles according to the Monochrome terms and conditions;

• Pay all commissions fees, fines, and any other expenses that you may receive on time.

When renting a vehicle, ensure that you:

• Leave the vehicle in a good condition;

• Leave the vehicle’s accessories and equipment (car keys, fuel card) where you found them;

• Remove any rubbish after every passenger

• Pay for parking during your stops when required;

• Refrain from smoking inside the vehicle;

• Don’t let others drivers drive your car;

• Notify us about any interior or exterior damages you notice;

• Inform us of any accidents, injuries to passengers and damage caused.

Before renting a vehicle, ensure that you:

• You have permission in writing to use their car for passenger services;

• Ensure the car is in good condition and all paperwork is in order.

  
  

  
  

  Repeated failures to follow these guidelines and the Monochrome terms and conditions may result in your access to Monochrome app being suspended.