How it works…

How the Monochrome Referral Process Works: A Complete Guide for Brand Partners
f you're a Monochrome brand partner, you already know that sharing your referral code can earn you money. But how exactly does the referral process work? Whether you're new to the program or looking to understand the fine print, this guide will walk you through the entire referral flow—from sharing your code to getting paid.
1. What Is a Referral Code?
As a brand partner, you’re given a unique referral code that can be shared with friends, family, or followers. When someone uses your code to download the Monochrome app , both you and the referee get rewarded. Your referee will get referral credit of the current advertised amount and you'll get the rate negotiated with Monochrome paid to your bank account per download. There is an additional rate paid per user if your referee takes their first trip within the partnership deal
Customising your referral code
As a brand ambassador, you have the unique opportunity to personalise your referral code. You can choose any combination of 7 characters, using letters (A–Z, a–z) and numbers (0–9) — no special characters or spaces.
This is a one-time choice, so make it something memorable or personal, like a variation of your name or nickname.
Example:
If your name is Amy Johnson, you could choose: AmyJo01
, AJpromo
, or JoinAJ1
.
Once set, your code cannot be changed, so choose carefully!
2. How Much Do You Earn Per Referral?
Each successful referral earns you:
Specified advertised rate for your city credited to your Monochrome account, and
Specified rate credited to your bank account (after they complete their first ride).
Bonus tip: From time to time, Monochrome runs limited-time campaigns that offer double rewards, so keep an eye on those announcements.
3. The Step-by-Step Process
Here’s how the referral process works from start to finish:
✅ Step 1: Share Your Code
You can find your referral code in the app under the "Share My Code" section on your Partner Dashboard or 'earn free rides' section. Copy the code and share it via social media, WhatsApp, email, or text.
🧍 Step 2: Referee Downloads the App
The person you referred enters your referral code during sign-up while installing the app. This will complete a 'sign up' referral.
🚗 Step 3: Referee Completes a Ride
Once the referee books and completes their first Monochrome ride, this will complete the 'first ride' referral.
🎉 Step 4: You Get Paid
The reward will be credited to your Monochrome balance (visible on your dashboard), typically immediately, with a max of 24 hours after the completed ride or a sign up.
4. Tracking Your Progress
You can track:
Total downloads
First rides referees
Conversion rate
Total earned revenue (including bonuses)
All of this is viewable on your "Our Partnerships" analytics screen, giving you real-time performance insights.
5. What Doesn’t Count as a Referral?
A referral may not qualify if:
Your referral code wasn’t entered by the referee.
The referee had already signed up before.
Multiple referrals come from suspicious sources (spam or bots).